Data from Sell Chat Transcripts to AI, sourced and dated
3 datasets, put together from the sources' own pages and refreshed on a set cycle; last read 2026-10-28.
| Dataset | Headline figure | Sources | Read |
|---|---|---|---|
| Who takes chat transcripts for AI training | 5 of 12 organisations | 12 of read | 2026-10-28 |
| US rules that sit on a chat transcript | 5 rules | 5 of read | 2026-10-28 |
| Live chat software data terms | 7 of 16 vendors | 16 of read | 2026-10-28 |
Where the figures come from
First comes the question and the list of pages worth reading. Then each page is fetched and the figure is captured in the source's own sentence, linked and dated.
A person reviews each sentence before it counts and records the reason when one is turned away. The summary figures use one number per source, and one per breakdown where a source prices several. A source with no figure stays blank, and repeat reads show how the numbers change over time.
Who takes chat transcripts for AI training
5 of 12 organisations we read pay the owning business for a licence to its data, read 28 October 2026.
The way it buys, by organisation: pays the owning business for a licence 5 of 12, builds and sells a conversation corpus of its own 4 of 12, lists owners' data for buyers to purchase 3 of 12 (12 organisations, read 28 October 2026).
US rules that sit on a chat transcript
5 US rules that sit on a chat transcript before it is reused or licensed, read 28 October 2026.
What part of a chat it touches, by rule: a message read while it is being sent 2 of 5, whether the other side is a bot 1 of 5, a child's messages and personal information 1 of 5, the stored contents of a conversation 1 of 5 (5 rules, read 28 October 2026).
Live chat software data terms
7 of 16 live chat software vendors whose terms we read reserve the right to use their customers' data in aggregated or anonymised form, read 28 October 2026.
Who owns the business's data, by vendor: not stated 9 of 16, the business 7 of 16 (live chat software terms, read 28 October 2026).